Payments Policy

Payment Methods, Security and Financial Data Protection

1. Payment Methods

SANPRA HOLDINGS accepts credit, debit, prepaid, and virtual cards, as well as alternative payment methods. Prices are expressed in US dollars (USD).

Credit Cards

Debit Cards

Prepaid Cards

Virtual Cards

SANPRA HOLDINGS does not intervene or assume responsibility for possible additional charges applied by issuing entities. Cash payments are not accepted.

The purchase is only confirmed upon receipt of payment.

Coming soon, we will offer new payment methods, including the SANPRA HOLDINGS Digital Wallet, to provide greater flexibility and convenience to our customers.

Discount coupons cannot be combined and are only applied during the checkout process, provided they meet the conditions set for each promotional campaign.

2. Payment and Security Policy

At SANPRA HOLDINGS, the protection and security of our users' financial data is our priority. Therefore, we have implemented advanced technical and organizational measures to ensure the security of every transaction.

Data Protection

SANPRA HOLDINGS does not store or retain sensitive credit or debit card information on its servers. Payment data entered during the checkout process is directly transferred through certified payment gateways that comply with international security and encryption standards.

For your security, it will be necessary to enter your card details for each purchase. This measure prevents the retention of confidential information and reduces the risk of misuse or unauthorized access.

By using our services, you can trust that your personal and financial information will be handled with the utmost care and in accordance with our Privacy Policy.

2.1 Fraud Prevention and Secure Communications

SANPRA HOLDINGS will never request that you provide confidential information such as passwords, verification codes, or complete bank card details via email, text message, or phone call.

If you receive any suspicious communication on behalf of SANPRA HOLDINGS, we recommend that you do not click on links, do not download attachments, and immediately report the incident to our customer service team.

We recommend always ensuring you are browsing our official website (https://www.sanpraholdings.com) before entering any data. For your added security, keep your operating system, browser, and antivirus updated.

SANPRA HOLDINGS reserves the right to suspend or cancel operations if unusual patterns, inconsistencies in the information provided, or signs of fraudulent activity are detected. These measures aim to protect both the user and the platform.

3. Declined Payment Methods

If your payment has been declined, we recommend checking the following:

  • That the card details entered (number, expiration date, CVV, and name) match exactly those registered with your bank.
  • That you have sufficient balance or available credit limit, including possible currency conversion fees.
  • That your bank has not blocked the transaction for security reasons.

If the problem persists, you can try another payment method or contact our team for personalized assistance.

Important: Payment rejections mostly depend on your financial institution, as SANPRA HOLDINGS does not directly process or store your card data.

Need help with your payments?

At SANPRA HOLDINGS we value your trust. If you have questions regarding payments, you can contact us through the following channels:

  • Live Chat: Click the chat icon in the lower right corner to connect with a representative in real time.
  • Help Center: Check our FAQ section or write to our support team.

We're here to help you!