Payment Policy - SANPRA HOLDINGS

Payment Policy

Payment methods, security and protection of your financial data

1. Payment Methods

SANPRA HOLDINGS accepts payments with credit, debit, prepaid and virtual cards, in addition to alternative payment methods. Prices are expressed in US dollars (USD).

Credit Cards

Debit Cards

Prepaid Cards

Virtual Cards

SANPRA HOLDINGS does not intervene nor assumes responsibility for possible additional charges applied by the issuing entities. Cash payments are not accepted.

The purchase is only confirmed upon receipt of payment.

Coming soon, we will offer new payment methods, including the SANPRA HOLDINGS Digital Wallet to provide greater flexibility and convenience to our customers.

Discount coupons are not cumulative and are applied only during the payment process, provided they meet the conditions established for each promotional campaign.

2. Payment and Security Policy

At SANPRA HOLDINGS, the protection and security of our users' financial data is our priority. Therefore, we have implemented advanced technical and organizational measures to guarantee the security of each transaction.

Data Protection

SANPRA HOLDINGS does not store or retain sensitive credit or debit card information on its servers. Payment data entered during the purchase process is transferred directly through certified payment gateways that comply with international security and encryption standards.

For your security, it will be necessary to enter your card details for each purchase. This measure prevents the retention of confidential information and reduces the risk of misuse or unauthorized access.

By using our services, you can trust that your personal and financial information will be treated with the utmost caution and in accordance with our Privacy Policy.

2.1 Fraud Prevention and Secure Communications

SANPRA HOLDINGS will never request via email, text message, or phone call that you provide confidential information such as passwords, verification codes, or the complete details of your bank card.

If you receive any suspicious communication in the name of SANPRA HOLDINGS, we recommend that you do not click on links, do not download attachments, and immediately report the incident to our customer service team.

We recommend always verifying that you are browsing our official site (https://www.sanpraholdings.com) before entering any data. For your greater security, keep your operating system, browser, and antivirus updated.

SANPRA HOLDINGS reserves the right to suspend or cancel operations if unusual patterns, inconsistencies in the provided information, or signs of fraudulent activities are detected. These measures aim to protect both the user and the platform.

3. Rejected Payment Methods

If your payment has been rejected, we recommend verifying the following:

  • That the card data entered (number, expiration date, CVV and name) exactly match those registered with your bank.
  • That you have sufficient balance or available credit limit, including possible currency conversion charges.
  • That your bank has not blocked the transaction for security reasons.

If the problem persists, you can try another payment method or contact our team for personalized assistance.

Important: Payment rejections mostly depend on your financial institution, since SANPRA HOLDINGS does not directly process or store your card data.

Do you need help with your payments?

At SANPRA HOLDINGS we value your trust. If you have questions related to payments, you can contact us through the following channels:

We are here to help you!