To access the services offered by SANPRA HOLDINGS, the user must complete the registration process by providing truthful, exact, and updated information. The registered account is personal, unique, and non-transferable and must be protected by a secure password. The user will be solely responsible for activities carried out from their account.

Users agree to use the platform diligently, respectfully, and in accordance with current legality. It is strictly prohibited to carry out, directly or indirectly, any of the following activities:

Upon completing a purchase, the customer will receive a confirmation email with the order details. Prices are expressed in US dollars (USD). Shipping costs are not included in the product price, so they will be calculated based on the destination.

It is the user's responsibility to keep their primary email address updated and operational to receive notifications and communications related to their account. In case of errors in the registered email, SANPRA HOLDINGS will consider the notification to have been sent correctly.

On our platform, we assume the commitment to protect the privacy of our users and guarantee secure and responsible processing of their personal data. All collected information will be used in accordance with this policy and solely for purposes linked to the operation of the platform, the management of purchases and sales, customer service, and the improvement of our services.

The data we may collect includes, among others: name, email address, shipping address, phone number, and browsing behavior within the site. We implement appropriate technical, organizational, and security measures to prevent unauthorized access, loss, alteration, or improper disclosure of personal information.

Users have the right to access, rectify, cancel, or oppose the processing of their personal data, in accordance with applicable regulations.

Likewise, we inform you that the platform may use cookies or other similar technologies to improve the browsing experience, analyze statistics, and offer personalized content. By continuing to browse, the user accepts their use, without prejudice to being able to manage their preferences from their browser.

We reserve the right to update this privacy policy, which will be reported opportunely on the platform.

At SANPRA HOLDINGS we strive to offer accurate, updated, and complete information about the products available on the platform. However, occasionally the site may contain typographical errors, inaccuracies, or omissions in descriptions, prices, availability, or product specifications.

In case a requested item is out of stock, SANPRA HOLDINGS may, after communication and consent from the customer, replace it at no additional cost with another product of equal or greater value, provided the substitution is considered reasonable (for example, larger presentations, updated packaging, or with included samples).

Likewise, the platform may limit the quantity of products available per user or per order, even after a purchase confirmation has been issued.

Therefore, users are recommended to:

• always verify the physical labels of the product before its consumption or use;
• contact the manufacturer or supplier directly in case of specific doubts, especially if it concerns allergies, medical conditions, dietary restrictions, or other sensitive uses.

By using this platform, the user acknowledges and accepts that SANPRA HOLDINGS will not be liable for damages or losses derived from the use of incorrect, incomplete, or outdated information contained on the site, when such information has been provided by third parties.

All content available on the SANPRA HOLDINGS Website ---including, but not limited to, texts, graphics, logos, images, audio clips, video, data, music, software, application updates, and other materials (collectively, the "Content")--- is the exclusive property of SANPRA HOLDINGS, or its respective suppliers, distributors, or licensors, and is protected by copyright, trademark, patent, and other applicable intellectual property laws.

The compilation, organization, and structure of said Content constitutes a protected work and is the exclusive ownership of SANPRA HOLDINGS, in accordance with current national and international legislation.

The following is strictly prohibited:

• Copying, reproducing, distributing, transmitting, publicly communicating, modifying, or commercially exploiting the Content, in whole or in part, without express written authorization.
• Performing reverse engineering, decompiling, disassembling, or creating derivative works based on existing ones on the Site, its services, or any part of the software.
• Using automated tools such as "scrapers", bots, or "crawlers" or any automated method to extract massive data.
• Bypassing, altering, or breaching any technological protection measure or digital rights management (DRM) implemented by SANPRA HOLDINGS.

These Terms and Conditions (T&C) are governed and interpreted in accordance with the legislation of the Republic of Korea, without prejudice to the mandatory regulations applicable in the consumer's country of residence, when applicable.

This document constitutes the entire agreement between you and SANPRA HOLDINGS, and replaces any other understanding, communication, or prior agreement, whether oral or written, related to the use of the website and the services offered. You may not assign or transfer these T&C, nor any of your rights or obligations, without the prior written consent of SANPRA HOLDINGS.

In accordance with PIPA, you have the right to access, rectify, or delete your personal data, as well as to revoke your consent at any time. SANPRA HOLDINGS has implemented adequate technical and organizational security measures to protect said information and will notify any security breach as established by Korean regulations.